Companies/Loops/Incidents

Loops: Intermittent 500 Errors

Affected components: APIEmail Sending - LoopsLoopsAppSMTP RelayCampaignsEmail Sending - CampaignsEmail Sending - TransactionalTransactional

Timeline of updates

1. investigating2025-01-29 16:05 UTC

   We are investigating an issue with an upstream provider, we're working to mitigate the impact.

2. monitoring2025-01-29 17:19 UTC

   We're seeing signs of recovery and continuing to monitor while we wait for an "all-clear" from our upstream provider.

3. resolved2025-01-29 17:57 UTC

   All good!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Loops profileRecent Loops incidentsMarkdownJSON