Companies/Loops/Incidents

Loops: Elevated error rates for app.loops.so

Affected components: APIEmail Sending - LoopsLoopsAppSMTP RelayCampaignsEmail Sending - CampaignsEmail Sending - TransactionalTransactionalWebhooks

Timeline of updates

1. investigating2026-01-24 07:49 UTC

   We are currently investigating this issue.

2. monitoring2026-01-24 08:58 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-01-24 09:07 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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