# Loops: Elevated error rates for app.loops.so

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-24 07:49 UTC · Resolved: 2026-01-24 09:07 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: API, Email Sending - Loops, Loops, App, SMTP Relay, Campaigns, Email Sending - Campaigns, Email Sending - Transactional, Transactional, Webhooks
- [Vendor status page: https://stspg.io/wxk0fjy6kb7h](https://stspg.io/wxk0fjy6kb7h)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2026-01-24 07:49 UTC: We are currently investigating this issue.
- **monitoring** 2026-01-24 08:58 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-24 09:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/loops/incidents/ddnx687yl4kq · Markdown: https://rewindex.com/company/loops/incidents/ddnx687yl4kq.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/ddnx687yl4kq · Generated 2026-10-20T00:05:54.530Z