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CompaniesLoomIncidents

Loom: Loom Intermittent Issues

MajorStatus: resolvedStarted Resolved (0 min)3 updatesloom.status.atlassian.com (opens in new tab)

Affected components: AuthenticationLoom AIRecordingViewing

Timeline of updates

  1. identified

    We are investigating reports of issues for Loom customers. Including names showing as IDs. We will provide more details once we identify the cause.

  2. monitoring

    We have identified the cause of the issues and we are monitoring recovery.

  3. resolved

    Between 18:45 and 19:35 UTC we experienced degraded functionality for Loom. The issue has been resolved and the service is operating normally.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Loom, started 2025-08-15 19:58 UTC, resolved after 0 min, 3 update(s).

Title
Loom Intermittent Issues
Vendor
Loom
Date
URL
https://rewindex.com/company/loom/incidents/zmyqf2f8gnx1

Loom profileRecent Loom incidentsAll outages on August 15, 2025Loom in August 2025MarkdownJSON