Logz.io: Partial – Some customers may see delayed metrics ingestion
Affected components: AWS London (eu-west-2) - Metrics IngestionMetrics IngestionAWS Canada (ca-central-1) - Metrics IngestionMetrics IngestionAWS N. Virginia (us-east-1) - Metrics IngestionMetrics IngestionAWS Frankfurt (eu-central-1) - Metrics IngestionMetrics IngestionAWS Tokyo (ap-northeast-1) - Metrics IngestionMetrics IngestionAWS Sydney (ap-southeast-2) - Metrics IngestionMetrics Ingestion
Timeline of updates
- identified
We are currently investigating an issue causing delays in metric ingestion for a subset of customers.
As a result, some monitoring dashboards and alerting systems may not reflect real-time data.
Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified. - identified
We are continuing to work on a fix for this issue.
- identified
We are continuing to work on a fix for this issue.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
023a8fc4b496d03b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Logz.io, started 2025-09-25 11:02 UTC, resolved after 49 min, 4 update(s).
- Title
- Partial – Some customers may see delayed metrics ingestion
- Vendor
- Logz.io
- Date
- URL
- https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7
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