# Logz.io: Partial – Some customers may see delayed metrics ingestion

> Logz.io status incident “Partial – Some customers may see delayed metrics ingestion” on 2025-09-25: impact minor (vendor’s label), 49 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7
Last updated: 2025-09-25T11:51:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-25 11:02 UTC · Resolved: 2025-09-25 11:51 UTC · Duration: 49 min
- Updates: 4 · Affected components: AWS London (eu-west-2) - Metrics Ingestion, Metrics Ingestion, AWS Canada (ca-central-1) - Metrics Ingestion, Metrics Ingestion, AWS N. Virginia (us-east-1) - Metrics Ingestion, Metrics Ingestion, AWS Frankfurt (eu-central-1) - Metrics Ingestion, Metrics Ingestion, AWS Tokyo (ap-northeast-1) - Metrics Ingestion, Metrics Ingestion, AWS Sydney (ap-southeast-2) - Metrics Ingestion, Metrics Ingestion
- [Vendor status page: https://stspg.io/9l8h8jlm7r0f](https://stspg.io/9l8h8jlm7r0f)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Timeline of updates

- **identified** 2025-09-25 11:02 UTC: We are currently investigating an issue causing delays in metric ingestion for a subset of customers. As a result, some monitoring dashboards and alerting systems may not reflect real-time data. Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.
- **identified** 2025-09-25 11:04 UTC: We are continuing to work on a fix for this issue.
- **identified** 2025-09-25 11:36 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-09-25 11:51 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Logz.io, started 2025-09-25 11:02 UTC, resolved after 49 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7
- Citation: Logz.io, “Partial – Some customers may see delayed metrics ingestion” (2025-09-25 11:02 UTC). Archived by Rewindex: https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7 (CC BY 4.0).
- Markdown link: `[Logz.io: Partial – Some customers may see delayed metrics ingestion (2025-09-25)](https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7)`


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Canonical: https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7 · Markdown: https://rewindex.com/company/logz-io/incidents/pw82s42qc3n7.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/pw82s42qc3n7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:08.398Z