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LogRocket: Platform wide issues

Impact: minorStatus: resolvedStarted Resolved (7.1 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: TimelineDashboardGitHub IntegrationIntegrations - GitHub IntegrationSession CollectionMetricsAlertsIssuesIntegrations - Slack IntegrationSlack IntegrationStreaming Data ExportIntegrations - Intercom IntegrationIntercom Integration

Timeline of updates

  1. investigating

    We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.

  2. identified

    GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

  3. monitoring

    The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON