# LogRocket: Platform wide issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-12 18:15 UTC · Resolved: 2025-06-13 01:18 UTC · Duration: 7.1 h
- Updates: 5 · Affected components: Timeline, Dashboard, GitHub Integration, Integrations - GitHub Integration, Session Collection, Metrics, Alerts, Issues, Integrations - Slack Integration, Slack Integration, Streaming Data Export, Integrations - Intercom Integration, Intercom Integration
- [Vendor status page: https://stspg.io/3j1py1mbsmqb](https://stspg.io/3j1py1mbsmqb)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Timeline of updates

- **investigating** 2025-06-12 18:15 UTC: We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.
- **identified** 2025-06-12 19:07 UTC: GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW\#2c2sBHWU84yPDJ8y1ar4
- **monitoring** 2025-06-12 20:42 UTC: The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.
- **monitoring** 2025-06-12 20:42 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-06-13 01:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/logrocket/incidents/xb5jqvclm337 · Markdown: https://rewindex.com/company/logrocket/incidents/xb5jqvclm337.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/xb5jqvclm337 · Generated 2026-10-18T12:20:46.259Z