Companies / LogRocket / incidents

LogRocket: Partial outage

Impact: majorStatus: resolvedStarted Resolved (9.2 h)4 updatesSource: stspg.io (opens in new tab)
Summary

LogRocket reported a major partial outage affecting Alerts, Dashboard, Metrics, and Streaming Data Export from 2025-08-04 16:55 UTC to 2025-08-05 02:06 UTC, lasting 9 h 10 min. LogRocket worked with its vendor to restore service, implemented a fix, and confirmed resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: DashboardMetricsAlertsStreaming Data Export

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate the issue and are working with our vendor to restore service.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON