Search

Companies / LogRocket / incidents

LogRocket: Search and metrics data performance degraded

Impact: minorStatus: resolvedStarted Resolved (3.5 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: DashboardMetricsAlertsIssues

Timeline of updates

  1. investigating

    We are investigating performance and availability issues with our primary search database. This impacts searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

  2. identified

    We have completed recovery work on the data store and are beginning to backfill search, metrics, and issues data. This process will take several hours to complete and we will continue to monitor the system during that time. No data will be lost. While the backfill is in progress, metrics alerts will not trigger or resolve.

  3. resolved

    All systems are functioning normally again.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON