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LlamaIndex: System Outage

MajorStatus: resolvedStarted Resolved (2.6 h)3 updatesstspg.io (opens in new tab)

Affected components: LlamaCloud - LlamaCloud UILlamaParse (Global) - LlamaParse UILlamaParse UILlamaCloud - LlamaCloud Public APILlamaParse APILlamaParse (Global) - LlamaParse APILlamaCloud - LlamaParse

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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