# LlamaIndex: System Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-02 17:52 UTC · Resolved: 2026-03-02 20:26 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: LlamaCloud - LlamaCloud UI, LlamaParse (Global) - LlamaParse UI, LlamaParse UI, LlamaCloud - LlamaCloud Public API, LlamaParse API, LlamaParse (Global) - LlamaParse API, LlamaCloud - LlamaParse
- [Vendor status page: https://stspg.io/j7w40dv2g1g0](https://stspg.io/j7w40dv2g1g0)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-03-02 17:52 UTC: We are currently investigating this issue.
- **monitoring** 2026-03-02 19:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-02 20:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-02 17:52 UTC: [Major incident: System Outage](https://rewindex.com/change/if4f819d5419b5e.md)


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Canonical: https://rewindex.com/company/llamaindex/incidents/trwwmn5gb10l · Markdown: https://rewindex.com/company/llamaindex/incidents/trwwmn5gb10l.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/trwwmn5gb10l · Generated 2026-10-20T02:21:37.828Z