LlamaIndex: LlamaCloud UI down sporadically
Affected components: LlamaCloud - LlamaCloud UILlamaParse UI
Timeline of updates
- investigating
LlamaCloud UI is not accessible for some users sporadically. Does not impact API users.
- investigating
We are continuing to investigate this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- May 29, 2025Major incident: LlamaCloud UI down sporadically
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).