LlamaIndex: Elevated Latency
Affected components: LlamaParse (Global) - LlamaParse UILlamaParse UILlamaParse APILlamaParse (Global) - LlamaParse API
Timeline of updates
- investigating
We are investigating elevated latency in Index API
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).