# LlamaIndex: Elevated Latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-10 00:32 UTC · Resolved: 2026-03-10 02:17 UTC · Duration: 1.7 h
- Updates: 5 · Affected components: LlamaParse (Global) - LlamaParse UI, LlamaParse UI, LlamaParse API, LlamaParse (Global) - LlamaParse API
- [Vendor status page: https://stspg.io/jkv38hw1r2f7](https://stspg.io/jkv38hw1r2f7)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-03-10 00:32 UTC: We are investigating elevated latency in Index API
- **identified** 2026-03-10 01:07 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-10 01:44 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-03-10 01:44 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-03-10 02:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-10 00:32 UTC: [Major incident: Elevated Latency](https://rewindex.com/change/i14e3cff33c749f.md)


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Canonical: https://rewindex.com/company/llamaindex/incidents/34w3l5c6lpd7 · Markdown: https://rewindex.com/company/llamaindex/incidents/34w3l5c6lpd7.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/34w3l5c6lpd7 · Generated 2026-10-20T00:51:22.502Z