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LiveKit: SIP and certain Egress were inaccessible

MajorStatus: resolvedStarted Resolved (0 min)1 updatestatus.livekit.io (opens in new tab)

Timeline of updates

  1. resolved

    A data center incident had occurred in US Central that caused the region inaccessible for a period of time. While the data center outage should have been isolated, we found a configuration issue that caused SIP and certain Egress functions (Track, TrackComposite and ParticipantEgress) to rely on services in that region. The outage started around 6:25 UTC and was fully recovered by 7:10 UTC

From LiveKit’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.livekit.io (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by LiveKit, started 2025-01-23 06:30 UTC, resolved after 0 min, 1 update(s).

Title
SIP and certain Egress were inaccessible
Vendor
LiveKit
Date
URL
https://rewindex.com/company/livekit/incidents/18mq7xmk7lqg

LiveKit profileRecent LiveKit incidentsAll outages on January 23, 2025LiveKit in January 2025MarkdownJSON