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Lightstep (ServiceNow Cloud Observability): possible issues sending traffic to the public satellite pool

MajorStatus: resolvedStarted Resolved (30 min)1 updatestatus.lightstep.com (opens in new tab)

Timeline of updates

  1. resolved

    We believe that the issues we saw were due to the expiry of the Let's Encrypt root certificate. If you see any SSL connection errors, the root certificate needs to be updated in the client. More details: https://www.openssl.org/blog/blog/2021/09/13/LetsEncryptRootCertExpire/

From Lightstep (ServiceNow Cloud Observability)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.lightstep.com (opens in new tab).

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