Companies/Lightstep (ServiceNow Cloud Observability)/Incidents

Lightstep (ServiceNow Cloud Observability): Failure to ingest streams data

Affected components: Observability - Data Ingestion - Trace StatisticsUS - Trace StatisticsObservability - Data Ingestion - Trace AssemblyUS - Trace Assembly

Timeline of updates

1. investigating2022-08-01 15:41 UTC

   We are having issues ingesting streams data. Timeseries data may be incomplete / delayed, and trace assembly will also be affected.

2. monitoring2022-08-01 16:54 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring2022-08-01 17:04 UTC

   We are continuing to monitor for any further issues.

4. resolved2022-08-01 19:21 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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