CompaniesLightstep (ServiceNow Cloud Observability)Incidents
Lightstep (ServiceNow Cloud Observability): Lightstep SaaS Outage
Timeline of updates
- resolved
We experienced a 12-minute outage from 15:04 to 15:16 PST. During this time, all statistics data was lost and traces were not assembled. We have identified and fixed the issue.
From Lightstep (ServiceNow Cloud Observability)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.lightstep.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Lightstep (ServiceNow Cloud Observability), started 2018-08-09 22:16 UTC, resolved after 0 min, 1 update(s).
- Title
- Lightstep SaaS Outage
- Vendor
- Lightstep (ServiceNow Cloud Observability)
- Date
- URL
- https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k
Lightstep (ServiceNow Cloud Observability) profileRecent Lightstep (ServiceNow Cloud Observability) incidentsAll outages on August 9, 2018Lightstep (ServiceNow Cloud Observability) in August 2018MarkdownJSON