# Lightstep (ServiceNow Cloud Observability): Lightstep SaaS Outage

> Lightstep (ServiceNow Cloud Observability) status incident “Lightstep SaaS Outage” on 2018-08-09: impact major (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k
Last updated: 2018-08-09T22:16:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-08-09 22:16 UTC · Resolved: 2018-08-09 22:16 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.lightstep.com/incidents/mxr3bb3jbl4k](https://status.lightstep.com/incidents/mxr3bb3jbl4k)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **resolved** 2018-08-09 22:16 UTC: We experienced a 12-minute outage from 15:04 to 15:16 PST. During this time, all statistics data was lost and traces were not assembled. We have identified and fixed the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Lightstep (ServiceNow Cloud Observability), started 2018-08-09 22:16 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k
- Citation: Lightstep (ServiceNow Cloud Observability), “Lightstep SaaS Outage” (2018-08-09 22:16 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Lightstep SaaS Outage (2018-08-09)](https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k)`


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Canonical: https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k · Markdown: https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/mxr3bb3jbl4k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:52.732Z