Companies/Lightstep (ServiceNow Cloud Observability)/Incidents

Lightstep (ServiceNow Cloud Observability): Elevated errors in alerts, API time series queries, dashboards, notebooks

Affected components: Observability - Web UI - DashboardsUS - DashboardsObservability - APIUS - Observability - APIObservability - Web UI - NotebooksUS - NotebooksObservability - Alerting - Metric alertingUS - Unified AlertingObservability - Alerting - Trace alertingUS - Streams Alerting

Timeline of updates

1. monitoring2023-02-27 21:12 UTC

   A fix has been implemented and we are monitoring the results.

2. resolved2023-02-27 21:35 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Feb 27, 2023Major incident: Elevated errors in alerts, API time series queries, dashboards, notebooks

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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