# Lightstep (ServiceNow Cloud Observability): Elevated errors in alerts, API time series queries, dashboards, notebooks

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-27 21:12 UTC · Resolved: 2023-02-27 21:35 UTC · Duration: 23 min
- Updates: 2 · Affected components: Observability - Web UI - Dashboards, US - Dashboards, Observability - API, US - Observability - API, Observability - Web UI - Notebooks, US - Notebooks, Observability - Alerting - Metric alerting, US - Unified Alerting, Observability - Alerting - Trace alerting, US - Streams Alerting
- [Vendor status page: https://stspg.io/0m9v9wl24xnv](https://stspg.io/0m9v9wl24xnv)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **monitoring** 2023-02-27 21:12 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-02-27 21:35 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-02-27 21:12 UTC: [Major incident: Elevated errors in alerts, API time series queries, dashboards, notebooks](https://rewindex.com/change/i99451a172b654b.md)


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Canonical: https://rewindex.com/company/lightstep/incidents/mbskkj7whs6j · Markdown: https://rewindex.com/company/lightstep/incidents/mbskkj7whs6j.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/mbskkj7whs6j · Generated 2026-10-20T00:03:53.009Z