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Lightstep (ServiceNow Cloud Observability): Alert webhook notifications are failing for some customers

MinorStatus: resolvedStarted Resolved (16 h)4 updatesstspg.io (opens in new tab)

Affected components: Observability - Alerting - Trace alertingUS - Streams Alerting

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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