Rewindex

CompaniesLaunchDarklyIncidents

LaunchDarkly: User indexing is delayed

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.launchdarkly.com (opens in new tab)
Part of an outage event

Snowflake outage, Jun 30, 2021 · 7 vendors, 7 incidents

LaunchDarkly’s incident started in the same window without naming Snowflake (timing only, not evidence of a link). (timing only, posted +32 min vs Snowflake’s own post)

Swipe sideways to see the whole diagram.

same windowSnowflakeposted 18:28 UTCWithin an hour2 vendors, 2 blamed SnowflakeHeap, LeverLaunchDarkly (this incident)posted +32 min
same windowSnowflakeposted 18:28 UTCWithin an hour2 vendors, 2 blamed SnowflakeHeap, LeverLaunchDarkly (this incident)posted +32 min
LaunchDarkly is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Snowflake<br/>posted 18:28 UTC"]:::root
  h1["Within an hour<br/>2 vendors, 2 blamed Snowflake<br/>Heap, Lever"]:::blames
  root --> h1
  me["LaunchDarkly (this incident)<br/>posted +32 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    We've identified an issue with the User Data service. New users are not being indexed and there is an elevated error rate on the user search API. All user data is being queued and will catch up to real-time when the incident is resolved.

From LaunchDarkly’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.launchdarkly.com (opens in new tab).

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