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CompaniesKnockIncidents

Knock: Dashboard transactional email outage

MinorStatus: resolvededitedStarted Resolved (2.4 h)5 updatesstatus.knock.app (opens in new tab)

Affected components: Dashboard

Timeline of updates

  1. investigating

    We're investigating reports that transactional emails from the Knock dashboard are not being delivered. We're actively working with our mail provider on a fix.

  2. identified

    We've identified the source of the issue with our transactional email provider (Postmark) and are implementing a fix.

  3. identified

    We're still working on a fix to all transactional emails and mitigating the ongoing spam issue we're dealing with. For the time being, account invites are degraded and are still not sending.

  4. monitoring

    A fix has been implemented, and we're currently monitoring the service.

  5. resolved

    This incident has now been resolved and the service is now fully operational.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.knock.app (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Knock, started 2026-11-06 12:27 UTC, resolved after 2.4 h, 5 update(s); edited after publishing.

Title
Dashboard transactional email outage
Vendor
Knock
Date
URL
https://rewindex.com/company/knock/incidents/01M6RD7AN0DWR8QD42WCX7G3G1

Knock profileRecent Knock incidentsAll outages on November 6, 2026Knock in November 2026MarkdownJSON