Companies/Kinde/Incidents

Kinde: UK data region

Affected components: AuthenticationCustom domainsEmail deliveryManagement APINew user registrationSMS deliveryUser export and importWebhooks

Timeline of updates

1. identified2026-08-25 09:32 UTC

   We are continuing to work on a fix for this incident..

2. resolved2026-08-25 09:46 UTC

   This incident has been resolved..

3. postmortem2026-08-25 14:57 UTC

   The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence..

Impact, status and times are the vendor’s own, as last archived. View on status.kinde.com (opens in new tab).

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