# Kinde: UK data region

- Impact (vendor’s label): unknown
- Status: postmortem
- Started: 2026-08-25 09:32 UTC · Resolved: 2026-08-25 14:57 UTC · Duration: 5.4 h
- Updates: 3 · Affected components: Authentication, Custom domains, Email delivery, Management API, New user registration, SMS delivery, User export and import, Webhooks
- [Vendor status page: https://status.kinde.com/incident/cmt8hez8g00h20ko4z88uijqa](https://status.kinde.com/incident/cmt8hez8g00h20ko4z88uijqa)
- [Company: Kinde](https://rewindex.com/company/kinde.md)

## Timeline of updates

- **identified** 2026-08-25 09:32 UTC: We are continuing to work on a fix for this incident..
- **resolved** 2026-08-25 09:46 UTC: This incident has been resolved..
- **postmortem** 2026-08-25 14:57 UTC: The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence..


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Canonical: https://rewindex.com/company/kinde/incidents/cmt8hez8g00h20ko4z88uijqa · Markdown: https://rewindex.com/company/kinde/incidents/cmt8hez8g00h20ko4z88uijqa.md · JSON: https://rewindex.com/api/v1/companies/kinde/incidents/cmt8hez8g00h20ko4z88uijqa · Generated 2026-10-20T00:18:53.252Z