Jira: File previews are not rendering for attachments
Timeline of updates
- resolved
Between 06:00 UTC to 23:30 UTC, we experienced thumbnails and previews of attachments were not loading for some Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2023-04-05 22:37 UTC, resolved after 1.1 h, 1 update(s).
- Title
- File previews are not rendering for attachments
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/jm45l1xffxxl
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