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Jira: Errors navigating products, logging in, and logging out

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 03/Aug/22 15:20 UTC to 03/Aug/22 17:47 UTC, some customers experienced errors using Atlassian products, including errors while logging in or being forcibly logged out. The root cause was a DNS service deployment in US East region, which caused widespread DNS lookup errors for a variety of Atlassian services including authentication services. We have rolled back the change to mitigate the issue and have verified that the authentication services have recovered. The issue has been resolved and Atlassian services are operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Jira, started 2022-08-03 19:57 UTC, resolved after 0 min, 1 update(s).

Title
Errors navigating products, logging in, and logging out
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/bwdyfhb51w4l

Jira profileRecent Jira incidentsAll outages on August 3, 2022Jira in August 2022MarkdownJSON