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Jira: New navigation experience incorrectly being displayed to some users in Jira

No impact listedStatus: resolvedStarted Resolved (54 min)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue with users seeing a different navigation experience should now be resolved. Any users that are unexpectedly still seeing this experience can refresh their browser window or navigate to any other page to restore the previous functionality.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Jira, started 2025-03-20 05:46 UTC, resolved after 54 min, 1 update(s).

Title
New navigation experience incorrectly being displayed to some users in Jira
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/9429hr78kkcz

Jira profileRecent Jira incidentsAll outages on March 20, 2025Jira in March 2025MarkdownJSON