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JFrog: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West

CriticalStatus: resolvededitedStarted Resolved (6.1 h)3 updatesstspg.io (opens in new tab)
Summary

JFrog reported critical disruptions to Artifactory, Distribution, and Security services in Europe - West2 (London) - GCP starting 2026-10-20 06:04 UTC. Google Cloud confirmed an infrastructure incident affecting regional network connectivity. JFrog was investigating and coordinating with Google Cloud Support; the incident was still open when archived, open for 0 min at the last update.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Part of an outage event

Google Cloud europe-west2 outage, Oct 20, 2026 · 19 vendors, 19 incidents

JFrog’s incident blames Google Cloud as the cause. (hop 1, posted −4 min vs Google Cloud’s own post)

“…JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have v…”

Swipe sideways to see the whole diagram.

Google Cloud europe-west2posted 06:08 UTCPosted before Google Cloud did1 vendor, 1 blamed Google CloudJFrogWithin an hour4 vendors, 4 blamed Google CloudAiven, Northflank, Elastic Cloud, dbt Labs1 to 4 hours later4 vendors, 4 blamed Google CloudMongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse CloudLater2 vendors, 1 blamed Google CloudGrafana Cloud, ConfluentJFrog (this incident)posted −4 min
Google Cloud europe-west2posted 06:08 UTCPosted before Google Cloud did1 vendor, 1 blamed GoogleCloudJFrogWithin an hour4 vendors, 4 blamed GoogleCloudAiven, Northflank, Elastic Cloud,dbt Labs1 to 4 hours later4 vendors, 4 blamed GoogleCloudMongoDB Atlas, Sourcegraph,CockroachDB, ClickHouseCloudLater2 vendors, 1 blamed GoogleCloudGrafana Cloud, ConfluentJFrog (this incident)posted −4 min
JFrog is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["JFrog (this incident)<br/>posted −4 min"]:::me
  before --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: DistributionEurope - West2 (London) - GCP - DistributionEurope - West2 (London) - GCP - Security - JASSecurity - JASEurope - West2 (London) - GCP - Security - CurationSecurity - CurationEurope - West2 (London) - GCP - Security - CatalogSecurity - CatalogArtifactoryEurope - West2 (London) - GCP - ArtifactoryEurope - West2 (London) - GCP - Security - RuntimeSecurity - RuntimeEurope - West2 (London) - GCP - Security - XraySecurity - Xray

Timeline of updates

  1. investigating

    We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region.
    Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region.
    Our teams are actively monitoring the situation and coordinating with Google Cloud Support.

  2. identified

    The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region.

    Google Cloud is actively investigating the issue.
    Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.

  3. resolved

    All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally.
    We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified.

    We will continue to monitor the environment to ensure ongoing stability.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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