# JFrog: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-20 06:04 UTC · Resolved: 2026-10-20 12:10 UTC · Duration: 6.1 h
- Updates: 3 · Affected components: Distribution, Europe - West2 (London) - GCP - Distribution, Europe - West2 (London) - GCP - Security - JAS, Security - JAS, Europe - West2 (London) - GCP - Security - Curation, Security - Curation, Europe - West2 (London) - GCP - Security - Catalog, Security - Catalog, Artifactory, Europe - West2 (London) - GCP - Artifactory, Europe - West2 (London) - GCP - Security - Runtime, Security - Runtime, Europe - West2 (London) - GCP - Security - Xray, Security - Xray
- [Vendor status page: https://stspg.io/dcnk40w2qnrn](https://stspg.io/dcnk40w2qnrn)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident blames Google Cloud as the cause. (hop 1, posted −4 min vs Google Cloud’s own post)
- Evidence: “…JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have v…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["JFrog (this incident)<br/>posted −4 min"]:::me
  before --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Summary

JFrog reported critical disruptions to Artifactory, Distribution, and Security services in Europe - West2 (London) - GCP starting 2026-10-20 06:04 UTC. Google Cloud confirmed an infrastructure incident affecting regional network connectivity. JFrog was investigating and coordinating with Google Cloud Support; the incident was still open when archived, open for 0 min at the last update. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-20 06:04 UTC: We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region. Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region. Our teams are actively monitoring the situation and coordinating with Google Cloud Support.
- **identified** 2026-10-20 08:53 UTC: The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region. Google Cloud is actively investigating the issue. Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.
- **resolved** 2026-10-20 12:10 UTC: All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified. We will continue to monitor the environment to ensure ongoing stability.

## Rewindex changes for this incident

- 2026-10-20 06:04 UTC: [Critical incident: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West](https://rewindex.com/change/id4faca9923a339.md)
- 2026-10-20 09:03 UTC: [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West](https://rewindex.com/change/rb2f336a3c20fd8.md)
- 2026-10-20 12:13 UTC: [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West](https://rewindex.com/change/r588f0cf66e6fb6.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/wkc0h1mbqtld · Markdown: https://rewindex.com/company/jfrog/incidents/wkc0h1mbqtld.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/wkc0h1mbqtld · Generated 2026-10-21T01:20:49.385Z