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Iterable: Sends Outage/Delays Across all Mediums

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    US Data Center Sends Cluster Outage

    Summary: Between 12:14 AM and 12:55 AM EDT, our US Data Center's sends cluster experienced a critical outage, effectively preventing message delivery. All publishes during this period were safely backed up to our secondary queues.

    Resolution: We initiated recovery efforts at 12:55 AM EDT, working through the accumulated backlog of unsent messages. During this time, sends were delayed but actively processing. By approximately 1:48 AM EDT, the backlog was cleared, and the sends cluster in the US Data Center was fully recovered.

    Current Status: We are fully recovered and do not anticipate any further issues related to this incident. All messages are now being sent without delay.

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Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2025-06-06 04:15 UTC, resolved after 0 min, 1 update(s).

Title
Sends Outage/Delays Across all Mediums
Vendor
Iterable
Date
URL
https://rewindex.com/company/iterable/incidents/kyls54lynldl

Iterable profileRecent Iterable incidentsAll outages on June 6, 2025Iterable in June 2025MarkdownJSON