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Iterable: Timeouts on User Update API Endpoints

MinorStatus: resolvedStarted Resolved (56 min)3 updatesstspg.io (opens in new tab)

Affected components: Global API Success

Timeline of updates

  1. investigating

    We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints beginning at 2:45 PM EDT. Next update at 3:15 PM EDT

  2. monitoring

    We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.

  3. resolved

    All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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