Iterable: Resolved: api-hightraffic Errors in Europe
Affected components: Global API Success
Timeline of updates
- resolved
Status: Resolved
Between 3:50 pm and 5:55 pm CEST customers in our EUDC (European Data Center) region may have experienced an increased 5xx error rate, approximately 10-15%, when making api requests. This issue was isolated to Europe; no impact was observed in other regions. If customers have any questions if they were impacted please reach out to support@iterable.com
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6512fc2ab2ec1f18…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Iterable, started 2025-09-11 16:37 UTC, resolved after 0 min, 1 update(s).
- Title
- Resolved: api-hightraffic Errors in Europe
- Vendor
- Iterable
- Date
- URL
- https://rewindex.com/company/iterable/incidents/532vcy623sh7
Iterable profileRecent Iterable incidentsAll outages on September 11, 2025Iterable in September 2025MarkdownJSON