Iterable: Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends
Affected components: Global Campaign Sends
Timeline of updates
- identified
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.
- resolved
Sparkpost is reporting that full functionality has been restored. All alerts in Iterable have resolved and we are no longer seeing customer impact.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f9a686a68384f4c6…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d8a8b808cfec7c28…
Impact, status and times are the vendor’s own, as last archived. View on status.iterable.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Iterable, started 2026-10-28 20:16 UTC, resolved after 29 min, 2 update(s); edited after publishing.
- Title
- Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends
- Vendor
- Iterable
- Date
- URL
- https://rewindex.com/company/iterable/incidents/0yd79705n5n6
Iterable profileRecent Iterable incidentsAll outages on October 28, 2026Iterable in October 2026MarkdownJSON