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Iterable change history: Iterable Web Application Outage - US and EU Regions

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13Major incident
When (UTC)ChangeKind
Critical incident: Iterable Web Application Outage - US and EU Regions
Iterable reported a critical US and EU web application outage from 2026-05-12 23:31 UTC to 2026-05-13 00:08 UTC, lasting 37 min. Customers could not log in and experienced slow page loads; email sends, API traffic, webhooks, and journeys remained unaffected. Engineering deployed a fix in both regions and confirmed normal service.
Major incident