Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): Quartz Signup Issues

Affected components: Auth0 User AuthenticationOther Services - Auth0 User Authentication

Timeline of updates

1. identified2025-09-04 22:30 UTC

   We are currently experiencing issues with the Quartz Signup page. Users may see errors or the page stuck loading. Our engineering team has identified the cause and is working on a fix.

2. resolved2025-09-04 22:33 UTC

   A fix has been implemented and service to the Quartz Signup page should now be restored.

Changes Rewindex caught on this incident

• Sep 4, 2025Major incident: Quartz Signup Issues

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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