# InfluxData (InfluxDB Cloud): Quartz Signup Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-04 22:30 UTC · Resolved: 2025-09-04 22:33 UTC · Duration: 3 min
- Updates: 2 · Affected components: Auth0 User Authentication, Other Services - Auth0 User Authentication
- [Vendor status page: https://stspg.io/mns3rwdvvmkm](https://stspg.io/mns3rwdvvmkm)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **identified** 2025-09-04 22:30 UTC: We are currently experiencing issues with the Quartz Signup page. Users may see errors or the page stuck loading. Our engineering team has identified the cause and is working on a fix.
- **resolved** 2025-09-04 22:33 UTC: A fix has been implemented and service to the Quartz Signup page should now be restored.

## Rewindex changes for this incident

- 2025-09-04 22:30 UTC: [Major incident: Quartz Signup Issues](https://rewindex.com/change/i96ba8f3ebbf00a.md)


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Canonical: https://rewindex.com/company/influxdata/incidents/dzbbckx41yf7 · Markdown: https://rewindex.com/company/influxdata/incidents/dzbbckx41yf7.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/dzbbckx41yf7 · Generated 2026-10-20T01:30:45.776Z