Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): Degraded Query Performance in Azure West Europe

Affected components: API QueriesCloud Serverless: Azure, W. Europe - API Queries

Timeline of updates

1. investigating2026-09-28 08:33 UTC

   We are currently investigating this issue.

2. identified2026-09-28 09:54 UTC

   Some queries may be slower than normal and recently written data may take longer to appear in results. Data ingestion and durability are not affected. We have identified the cause and mitigation is underway

3. identified2026-09-28 11:45 UTC

   We are continuing to work on a fix for this issue.

4. identified2026-09-28 13:10 UTC

   We are continuing to work on a fix for this issue.

5. identified2026-09-28 15:08 UTC

   We are continuing to work on a fix for this issue.

6. monitoring2026-09-28 18:01 UTC

   A fix has been implemented and we are monitoring the results.

7. resolved2026-09-28 20:19 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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