# InfluxData (InfluxDB Cloud): Degraded Query Performance in Azure West Europe

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-28 08:33 UTC · Resolved: 2026-09-28 20:19 UTC · Duration: 12 h
- Updates: 7 · Affected components: API Queries, Cloud Serverless: Azure, W. Europe - API Queries
- [Vendor status page: https://stspg.io/nt8fvq72j34s](https://stspg.io/nt8fvq72j34s)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2026-09-28 08:33 UTC: We are currently investigating this issue.
- **identified** 2026-09-28 09:54 UTC: Some queries may be slower than normal and recently written data may take longer to appear in results. Data ingestion and durability are not affected. We have identified the cause and mitigation is underway
- **identified** 2026-09-28 11:45 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-09-28 13:10 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-09-28 15:08 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-09-28 18:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-28 20:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/influxdata/incidents/dg41w6sbdk5b · Markdown: https://rewindex.com/company/influxdata/incidents/dg41w6sbdk5b.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/dg41w6sbdk5b · Generated 2026-10-19T23:14:20.598Z