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InfluxData (InfluxDB Cloud): Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

Affected components: API WritesCloud Serverless: AWS, EU-Central - API WritesAPI QueriesCloud Serverless: AWS, EU-Central - API Queries

Timeline of updates

1. investigating2025-10-28 09:23 UTC

   We are still seeing Degraded performance in the region and some queries are failing. We are continuing to investigate and will post further updates.

2. investigating2025-10-28 09:27 UTC

   We are continuing to investigate this issue.

3. investigating2025-10-28 10:03 UTC

   We are working on the issue, we can see writes are starting to fail.

4. investigating2025-10-28 10:44 UTC

   Writes in this cluster has been restored, we are working on further to restore the read issues.

5. investigating2025-10-28 13:05 UTC

   A fix has been applied and error rates are on decline. We will continue to monitor the issue.

6. investigating2025-10-28 14:41 UTC

   Services continue to look healthy. We are continuing to monitor for further issues.

7. resolved2025-10-28 16:05 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Oct 28, 2025Critical incident: Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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