Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)

Affected components: Cloud Serverless: AWS, EU-Central - Web UIWeb UI

Timeline of updates

1. investigating2026-01-21 16:08 UTC

   We are currently investigating an Authentication issue that may impact access to database resources

2. resolved2026-01-21 16:48 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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