# InfluxData (InfluxDB Cloud): Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-21 16:08 UTC · Resolved: 2026-01-21 16:48 UTC · Duration: 39 min
- Updates: 2 · Affected components: Cloud Serverless: AWS, EU-Central - Web UI, Web UI
- [Vendor status page: https://stspg.io/mbhwjk0xtx91](https://stspg.io/mbhwjk0xtx91)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2026-01-21 16:08 UTC: We are currently investigating an Authentication issue that may impact access to database resources
- **resolved** 2026-01-21 16:48 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/influxdata/incidents/1pwdqlhl8rwj · Markdown: https://rewindex.com/company/influxdata/incidents/1pwdqlhl8rwj.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/1pwdqlhl8rwj · Generated 2026-10-19T23:15:32.396Z