HubSpot: Issue preventing conversations from being automatically assigned to users has been resolved
Timeline of updates
- resolved
We identified an issue earlier this morning around 9 AM EST whereby conversations were not getting automatically assigned to users, despite assignment rules having been configured. We've since identified the root cause of the issue and implemented a fix around 12 PM EST. As a result, some customers may see conversations that arrived in their inbox prior to the fix we implemented as unassigned.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by HubSpot, started 2019-03-20 20:33 UTC, resolved after 0 min, 1 update(s).
- Title
- Issue preventing conversations from being automatically assigned to users has been resolved
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/v9pzygfm5gy3
HubSpot profileRecent HubSpot incidentsAll outages on March 20, 2019HubSpot in March 2019MarkdownJSON