HubSpot: Real time email open notifications not appearing for some HubSpot Sales Chrome extension and Windows Tray app users
Timeline of updates
- resolved
Real time email open and click notifications were unavailable for some users using the HubSpot Sales Chrome extension and Windows Tray app starting at 12AM EST. As of 5:35PM EST, the delivery of email open and click notifications is now fully operational. No email open and click data was lost during this outage, and these notifications are available on the Activity Feed. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved. No data was lost as a result of this issue.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by HubSpot, started 2018-01-22 21:58 UTC, resolved after 1.6 h, 1 update(s).
- Title
- Real time email open notifications not appearing for some HubSpot Sales Chrome extension and Windows Tray app users
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/sw5sr484dfbr
HubSpot profileRecent HubSpot incidentsAll outages on January 22, 2018HubSpot in January 2018MarkdownJSON