HubSpot: Phone numbers previously registered for calling are not displaying for some customers
Timeline of updates
- resolved
We have identified the issue that caused some customers to not have phone numbers registered for calling HubSpot CRM records. This was due to inactivity with the calling functionality for greater than 30 days. This limit will be increased to avoid this issue occurring again. Re-registering your phone number in the HubSpot CRM will allow calling again.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by HubSpot, started 2018-01-02 11:17 UTC, resolved after 49 min, 1 update(s).
- Title
- Phone numbers previously registered for calling are not displaying for some customers
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/rdc9ztc8mz71
HubSpot profileRecent HubSpot incidentsAll outages on January 2, 2018HubSpot in January 2018MarkdownJSON