rewindex

CompaniesHubSpotIncidents

HubSpot: The Jira integration is not working for some users

No impact listedStatus: resolvedStarted Resolved (7.9 h)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    This issue is now resolved. At 5:00 AM EST today, the Jira integration disconnected for some customers. As of 10:43 AM EST, our team has resolved the underlying issue. To continue using the integration, please 'reconnect' the integration in Settings on the Integrations 'Connected apps' page - https://app.hubspot.com/l/integrations-settings/installed (opens in new tab) IMPORTANT: Do not 'reinstall' the integration from the App Marketplace, as this will cause you to lose integration settings and your Jira data in HubSpot.

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2022-02-15 11:36 UTC, resolved after 7.9 h, 1 update(s).

Title
The Jira integration is not working for some users
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn

HubSpot profileRecent HubSpot incidentsAll outages on February 15, 2022HubSpot in February 2022MarkdownJSON