# HubSpot: The Jira integration is not working for some users

> HubSpot status incident “The Jira integration is not working for some users” on 2022-02-15: impact none (vendor’s label), 7.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn
Last updated: 2022-02-15T19:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-02-15 11:36 UTC · Resolved: 2022-02-15 19:32 UTC · Duration: 7.9 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/qkvdw3ndgymn](https://status.hubspot.com/incidents/qkvdw3ndgymn)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2022-02-15 19:32 UTC: This issue is now resolved. At 5:00 AM EST today, the Jira integration disconnected for some customers. As of 10:43 AM EST, our team has resolved the underlying issue. To continue using the integration, please 'reconnect' the integration in Settings on the Integrations 'Connected apps' page - https://app.hubspot.com/l/integrations-settings/installed IMPORTANT: Do not 'reinstall' the integration from the App Marketplace, as this will cause you to lose integration settings and your Jira data in HubSpot.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2022-02-15 11:36 UTC, resolved after 7.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn
- Citation: HubSpot, “The Jira integration is not working for some users” (2022-02-15 11:36 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn (CC BY 4.0).
- Markdown link: `[HubSpot: The Jira integration is not working for some users (2022-02-15)](https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn)`


---
Canonical: https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn · Markdown: https://rewindex.com/company/hubspot/incidents/qkvdw3ndgymn.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/qkvdw3ndgymn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:52.747Z