HubSpot: Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th
Timeline of updates
- resolved
From Oct 16, 2023 to Oct 24, 2023, some customers experienced marketing email delivery issues to Outlook. As of 10:00 AM (UTC -04:00) EDT Oct 24, 2023, newly sent marketing emails should be delivered properly. For customers who had soft-bounced email sends, we won’t be re-sending emails to those contacts. If you wish to re-send emails to those contacts, you can create a list from the “Bounced” emails under the “Recipients” from your email, and re-send the email to this list following these instructions: https://knowledge.hubspot.com/email/how-do-i-resend-an-email (opens in new tab).
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by HubSpot, started 2023-10-24 21:17 UTC, resolved after 0 min, 1 update(s).
- Title
- Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh
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